1. Your account
You're responsible for keeping your login details secure and for everything that happens under your account. If you suspect unauthorized access, email security@repify.tech immediately.
You must be at least 18 to use Repify. Accounts are for businesses; we don't support consumer use cases.
2. Acceptable use
Don't use Repify to: (a) post replies that violate Google's review-content policies, (b) impersonate someone who isn't authorized to reply on behalf of a Business Profile, (c) attempt to scrape, reverse-engineer or disrupt our service, (d) resell or white-label our service as your own product.
We may suspend accounts that violate these terms or that put our infrastructure at risk. We'll always tell you why, and you'll have 30 days to export your data before deletion.
3. Billing
Plans are billed per Google Business Profile, monthly or annually in advance. Annual billing saves 20%. We use Stripe for processing — we never see your card number.
Trial: 14 days with Growth features, no credit card required. Trials don't auto-convert to paid plans; when the trial ends, the workspace becomes read-only until you subscribe.
Cancellation: cancel anytime from the Stripe customer portal. You won't be charged again after cancellation.
VAT: EU VAT applied at checkout based on your country and VAT ID.
4. Intellectual property
Your content: reviews, replies, brand-voice documents, settings — all yours. We have a non-exclusive license to use them only to provide the service.
Our product: the Repify software, UI, brand and documentation are ours. We grant you a non-exclusive, non-transferable license to use them during the term of your subscription.
AI-generated content: drafts the AI produces in response to your reviews are yours to use however you want, including the right to edit and publish.
5. Warranties and disclaimers
We work hard to keep Repify reliable. The service is provided on a best-effort basis; no plan includes a formal uptime SLA.
The service is provided "as is". We don't warrant that AI drafts will always be perfect — that's why human-in-the-loop is the default.
6. Liability
Our total liability to you is capped at the fees you paid Repify in the 12 months before the event giving rise to the claim. We're not liable for indirect, consequential or incidental damages.
None of this limits liability for fraud, willful misconduct, or matters that cannot be limited under EU consumer law.
7. Termination
You can cancel anytime from the Stripe customer portal, linked from your dashboard. Your data stays accessible for 30 days after cancellation, then is deleted (except invoicing records required by tax law).
We can terminate accounts for material breach of these terms with 14 days' notice, or immediately for violations putting infrastructure at risk.
8. Governing law
These terms are governed by Spanish law. Disputes go to the courts of Madrid, Spain — unless you're a consumer in the EU, in which case your local consumer protection laws apply and you can use the EU ODR platform.
9. Changes to these terms
If we change anything material, we email all active customers at least 30 days before the change takes effect.
10. Contact
Legal: legal@repify.tech
Office: Calle de Atocha 21, 3ºA, 28012 Madrid, Spain