For hotels · 2026

Every booking starts with reading reviews. Make sure yours read well.

Repify replies to every Google review of each property in your brand voice, flags cleanliness or service patterns, and exports KPIs your regional manager actually opens.

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Why this matters for hotels

The three pain points we hear every week.

POINT 01

Front desk doesn't have time to reply to last week's reviews.

Repify drafts the moment a review lands; reception approves on a tablet between check-ins.

POINT 02

Reservations team has no visibility into post-stay sentiment.

Topic detection breaks down service, food, cleanliness, noise and more — per property, month by month.

POINT 03

Regional managers see ratings, not causes.

Every property gets its own dashboard. Spot the property whose "cleanliness" topic just turned red.

Built for hotels

Six features that earn their place.

The general platform with the specific tuning your industry actually needs.

VOICE

Property-level brand voice

Each hotel workspace has its own tone and brand context — your group, your voices.

STAY

Stay-context awareness

Drafts adapt to leisure vs. business, family vs. couples — based on review language.

ROOM

Topic detection

Service, cleanliness, food, noise and more — see which part of the stay drives each rating.

EXPORT

PDF & CSV for ownership

Export rating, topics and reviews to share with ownership (Growth plan).

MULTI

One login, every property

Each property is its own workspace with its own plan. Switch between them in one click.

ALERT

Negative review alerts

Email alerts to your team for any review at or below your threshold.

Median time-to-reply
~3m
Properties under management
210+
Reply coverage
98%
Rating lift in 90 days
+0.3★
From the field

What operators say.

"We run 14 properties across Andalusia. Repify turned a part-time job for one person into a 7-minute morning ritual for our regional team."
ID
Inés D. Operations Director · Grupo Marea
FAQ for hotels

Questions from operators like you.

No. Repify works with Google Business Profile only; Booking.com and TripAdvisor are not supported today.
Yes. Each property is its own workspace with its own tone, brand context and reply rules.
Yes. Repify is GDPR-native, built in Spain by EterSystem.
No. Repify doesn't offer white-labelling; on the Growth plan you can export CSV and PDF reports to share with your group.
14 days · No credit card

Built for hotels, priced for SMBs.

Connect your Google Business Profile, see your next 20 replies AI-drafted in your tone. Most teams ship in under five minutes.