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For retail · 2026

Reviews are your storefront. Even online.

Repify replies to every Google review of your retail location, flags service and price complaints for each store, and exports KPIs your area manager can act on.

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Why this matters for retail

The three pain points we hear every week.

POINT 01

Reviews mention SKUs, sizes or in-store experience — generic replies don't cut it.

Repify's drafts read the review and reference what the customer actually mentioned.

POINT 02

You don't know which store is silently underperforming.

Each store has its own dashboard, so drift is easy to spot.

POINT 03

Area managers see scores, not signals.

Topic detection per store, plus CSV & PDF exports on Growth.

Built for retail

Six features that earn their place.

The general platform with the specific tuning your industry actually needs.

SKU

Product-aware drafts

Drafts can reference the product or department mentioned in the review.

MULTI

Per-store dashboards

Each store has its own workspace and dashboard; spot drift before HQ does.

TEAM

Team invites

Invite store managers by email to their store's workspace.

ALERT

Below-threshold alerts

Email alerts to workspace members on any review at or below your threshold.

EXPORT

PDF & CSV exports

Export each store's rating, topics and reviews (Growth plan).

LANG

Multilingual

Drafts reply in the language the customer wrote the review in.

Median time-to-reply
~3m
Retail brands live
90+
Stores monitored
1,400+
Rating lift in 90 days
+0.3★
From the field

What operators say.

"We're a 22-store franchise. Repify turned the head-office Friday meeting from rating reading to action planning."
TL
Tomás L. Area Manager · Bocca Group
FAQ for retail

Questions from operators like you.

Yes. Each store is its own workspace with its own brand voice and, on Growth, its own auto-reply rules.
No. Repify has no public API or webhooks; it works with Google Business Profile only.
Not in one aggregated dashboard. One login owns and switches between every store's workspace, each with its own dashboard.
Workspaces have owners and members. Invite each franchisee to their own store's workspace by email.
More industries

Other operations Repify is built for.

For Restaurants → For Hotels → For Clinics → For Salons → For Automotive → For Real estate → For Agencies →
14 days · No credit card

Built for retail, priced for SMBs.

Connect your Google Business Profile, see your next 20 replies AI-drafted in your tone. Most teams ship in under five minutes.

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