For clinics & medical practices · 2026

Reply to every patient review without saying anything you shouldn't.

Repify replies to every Google review of your clinic with careful, GDPR-aware language guided by your own compliance rules, and turns recurring patient themes into actionable insight.

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Why this matters for clinics

The three pain points we hear every week.

POINT 01

Replies to medical reviews are a compliance landmine.

Write your rules into the brand context — never confirm a patient relationship, never reference treatments — and every draft follows them. Your front desk approves with confidence.

POINT 02

Patients quietly mention waiting room or pricing pain points you never see.

Topic detection surfaces "wait time", "price" and "service" as their own threads, so you can act before it becomes a Yelp post.

POINT 03

Practitioners want to know how their service is perceived, not just the clinic's rating.

Each clinic location has its own dashboard with rating evolution, topics and response times.

Built for clinics

Six features that earn their place.

The general platform with the specific tuning your industry actually needs.

SAFE

Compliance-guided drafts

Your brand context steers drafts away from confirming treatment, naming providers, or referencing protected info.

REVIEW

Human approval by default

Drafts wait in the inbox until someone on your team approves or edits them.

TOPIC

Topic & sentiment detection

See whether wait time, service or price drives each rating, month by month.

GDPR

GDPR-native

Built in Spain by EterSystem. Google access via the official OAuth2 flow, revocable anytime.

QR

Review QR codes

Branded QR codes and printable PDF posters for reception. Every scan is tracked.

LANG

Patient-language replies

Drafts reply in the language the patient wrote the review in.

Median time-to-reply
~3m
Active clinics
320+
Compliance violations reported
0
Rating lift in 90 days
+0.3★
From the field

What operators say.

"We needed something that wouldn't get our admin assistant in trouble. Repify's drafts are bland in the right places and warm in the right places."
HV
Dr. Helena V. Director · Clínica Atlas, Madrid
FAQ for clinics

Questions from operators like you.

Repify is GDPR-native, built in Spain by EterSystem. We don't claim HIPAA or other certifications.
Not if you tell it not to. Add your rules to the brand context and drafts stick to thanking, acknowledging and inviting contact — and nothing is published until your team sends it.
There's no dedicated reviewer role — workspaces have owners and members — but drafts are never published until someone sends them, unless you turn on auto-reply rules (Growth).
Topics come from a fixed set — wait time, service, price, cleanliness, location, noise and more. Custom tags are not supported today.
14 days · No credit card

Built for clinics, priced for SMBs.

Connect your Google Business Profile, see your next 20 replies AI-drafted in your tone. Most teams ship in under five minutes.