1,800+ businesses run reviews on Repify.
From single-location restaurants to 50-property hotel groups. Across eight industries and twenty-two countries. Here's a sample, and the playbooks they ran to get results.
Four operations, four playbooks.
How a 6-restaurant group moved from 4.2★ to 4.7★ in three months
El Fogón is a six-location tapas group across Madrid and Toledo. In Q4 2025 they had a 4.2★ average and a Saturday-night backlog of unanswered reviews that stretched into Tuesday.
They rolled out Repify in February 2026. Auto-rules for 4–5★ (90% of volume), human-in-the-loop for 1–3★. The Friday 30-minute ritual found a kitchen rotation issue at one location and a noise complaint pattern at another — both fixed within three weeks.
— Carlos M. · Owner
A 14-property hotel group turned reviews into a 7-minute morning standup
Marea Hoteles operates 14 properties across Andalusia. Pre-Repify, reviews were managed by each property's front desk — quality varied wildly, and the regional manager had no visibility.
With Repify, each property has its own brand voice, the area manager switches between each property's dashboard with one login, and the Friday roll-up takes under 10 minutes. Topic clustering revealed a breakfast complaint pattern at three properties — same supplier — fixed within a month.
— Inés D. · Operations Director
A multi-location clinic gets compliance-safe replies their lawyer signs off on
Clínica Atlas is a three-location dermatology and aesthetics group in Madrid. Their compliance team had blocked previous review-management tools because of risk around naming providers or treatments.
Repify drafts guided by their compliance rules in the brand context (no provider names, no treatment references), with every reply approved by a human before publishing, let them roll out without changing their compliance posture. Reply coverage jumped from 30% to 96% in 6 weeks.
— Dr. Helena V. · Director
A regional agency added a four-figure margin line in three weeks
NorteDigital is a 9-person digital marketing agency in Bilbao serving local SMBs. Review management was a service they'd promised in proposals but never built — usually delivered as a quick Friday afternoon by a junior.
With one Repify login owning a workspace per client profile, they billed clients €99/month per location for the managed service and onboarded 47 client locations in 6 weeks. That's a recurring profit line they didn't have before.
— Pablo S. · Founder
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