Twelve features that earn their place in your day.
Nothing for the demo. Everything for the team that's actually responding to reviews this afternoon.
Smart drafts in seconds
Every new review gets a context-aware reply draft within seconds of landing. The AI reads the review, your brand context and your chosen tone — then writes like you.
- Drafts in seconds, not days
- Context-aware: knows your menu, services, brand
- Powered by OpenAI models
- Never trained on your data
Auto-reply rules by rating
On the Growth plan: send instantly for 4–5★, queue 1–3★ for human review, or run fully automatic. You set the gate, the AI does the typing, the team approves what matters.
- Per-rating thresholds
- Separate rules for each location's workspace
- Approve and publish to Google in one click
- Growth plan only
Topic detection
AI tags every review with topics — food, service, price, wait, ambience, cleanliness, terrace, noise and location. The dashboard shows which topics come up most.
- 9 built-in topics
- Topic chart in the dashboard
- Each location has its own view
- Spot what's shifting before ratings move
Sentiment scoring
Every review classified positive · neutral · negative. Filter, sort, trend the signal. Drill into negatives that mention a specific topic.
- Works on reviews in any language
- Sentiment chart in each location's dashboard
- Combine with topics for root-cause work
- Export as CSV or PDF (Growth)
Negative review alerts
Anything at or below your threshold emails every workspace member instantly. React in minutes, not days.
- Email alerts to workspace members
- Configurable star threshold
- Separate settings per location
- Includes review text in the alert
QR review collection
Branded QR codes route guests directly to your Google review form. Track every scan, print ready-made PDF posters, and turn great reviews into social media images. Place them on receipts, table tents, hotel keycards.
- QR in your brand colour
- Printable PDF posters
- Per-location QRs with separate tracking
- Social media image generator
Response metrics
Avg response time, % under 24h, monthly evolution. Measure efficiency, not just rating. Every location gets its own numbers.
- Avg time to first reply
- % replied within 24h
- Monthly evolution chart
- Rating evolution + star distribution
CSV & PDF reports
One-click exports of your reviews, filtered the way you need them. Available on the Growth plan. Built for Monday morning reviews.
- CSV exports with your active filters
- PDF exports ready to share
- Growth plan only
- One export per location
15-min auto-sync
Reviews land in Repify within minutes of being published on Google. Force a manual sync from the dashboard if you can't wait.
- Auto-sync every 15 minutes
- Manual sync returns in 5–10s
- Sync history visible in dashboard
- No webhook setup needed
OAuth2, scoped permissions
Official Google Business Profile API. We only request the minimum scopes required to read reviews and post replies. Disconnect in one click from Google or Repify.
- Google OAuth2 official flow
- Read reviews + post replies only
- One-click revoke
- No password handling, ever
Multi-seat workspace
Invite your team by email. Everyone sees the same inbox and gets negative-review alerts. Starter includes 1 user, Growth includes 3.
- Owner and member roles
- Team invites by email
- 1 user on Starter, 3 on Growth
- One login switches between workspaces
One-click tone switching
Professional, friendly or formal — regenerate without leaving the inbox. Approve in a second when the new draft lands.
- 3 tones: professional, friendly, formal
- Custom brand context on top
- Regenerate in seconds
- Tone consistency: 95% on brand voice
See it on your reviews.
Connect your Google Business Profile and watch the AI draft your next 20 replies in your tone.